Policy & Terms

General Design Services Terms

These general terms govern the interior design services provided by Studio1820 Design LLC (“Studio 1820,” “Designer,” “we,” or “us”) to our clients (“You” or “Your”) for their project (the “Project”). We reserve the right to modify these terms as necessary. Changes will be reflected in the contract based on the individual project's scope of work.

Privacy Policy

Your privacy is important to us. We collect and use personal information to deliver our design services. We ensure that your data is kept secure and confidential, adhering to all applicable privacy laws. Your information will not be shared with third parties without your consent, except as required to provide our services.

Terms of Service

1. Preliminary Project Information

- Project Area: The designated area to be designed by us.

- Proposed Decorative Budget: Estimated budget for Project-related merchandise (furniture, furnishings, fixtures, etc.) and decorative installation services. This excludes the designer’s compensation.

- Budget Estimates: We aim to work within the estimated budgets but cannot guarantee that costs will not exceed these estimates. Any budget revisions will be approved by you.

- Project Team: Includes Studio 1820 Design LLC and a contractor to be determined later.

2. Design Concept Services

- Scope of Work: Involves Pre-Design, Schematic Design, Design Development, Construction Documentation & Bidding, Construction Administration, and Close-out phases.

- Approvals: Each phase requires your review and written approval before proceeding.

- Timeline: Estimated timelines for each design phase, excluding lead times for furniture and fixtures.

- Custom Millwork: Drawings for custom millwork are additional and charged hourly.

3. Selection of Merchandise

- Selection and Specification: We will select, source, and provide samples and specifications for merchandise.

- Installation: Assistance with final placement of decorative merchandise.

4. Purchasing Services

- Proposals: Written proposals for merchandise and installations will be provided for your approval.

- Specified Price: Vendor’s quoted price, less applicable discounts.

- Ordering and Payment: All purchases are made through us, with non-cancellable and non-refundable orders.

- Scope of Agency: Purchases are made from vendors directly, subject to their terms and conditions.

- Order Management: We assist in managing and scheduling deliveries.

- Merchandise Inspection: You are responsible for inspecting merchandise upon receipt, with our assistance.

5. Project Administration Services

- Site Visits: We will visit the site as necessary, with a maximum number to be determined per project.

- Additional Visits: Charged hourly, plus tax.

6. Designer Compensation

- Included Services: Our fixed design fee, payable in installments, covers design, selection, purchasing, and project administration services.

- Payment Schedule: Invoices will be issued as reminders for payments due.

- Revisions: Our fee includes a specified number of revisions; additional revisions are charged hourly.

- Additional Scope: Hourly rates apply for services beyond the included scope.

- Hourly Rates: Adjusted annually, invoiced monthly with a minimum of five hours billed in advance.

- Payment Terms: Invoices are payable upon receipt. Non-payment may result in suspension of services and additional costs for collection.

Contract Terms

1. Fixed Design Fee: Discussed based on project size and scope.

- 50% upon contract signature.

- 30% upon completion of the Design Development Phase.

- 10% upon completion of the Construction Document Phase.

- 10% upon completion of the Close-Out Phase.

2. Additional Scope and Hourly Rates: Applies to services outside the included scope, with hourly rates subject to annual adjustment.

3. Payment Terms: All invoices are payable upon receipt. Non-payment may result in suspension of services and additional costs for collection. All fees and expenses are subject to applicable taxes.

Any modifications or specific terms for your project will be detailed in the final contract.

Terms and Conditions

The following terms apply to all services and merchandise purchased through Studio1820 Design LLC proposals, purchase orders, invoices, or other order documents. These terms also apply to third-party installations (e.g., painting, upholstering) and design services both during and after the project timeline. These general terms outline our privacy policy. We reserve the right to change these terms, with updates included only in the contract itself.

Price Changes: Proposal prices are estimates. Actual prices may vary due to factors like supplier price changes, shipping costs, and currency exchange rates. We will notify you of any price increases and seek written approval if increases exceed 10%.

No Cancellations or Returns: All approved proposals are non-cancelable unless we agree in writing. Custom or special orders cannot be canceled. You may incur restocking or cancellation charges from vendors.

Change Orders: Any changes to the agreed design plan after signing will be charged at the contract rate. All change orders must be documented and approved by both parties.

Products on Approval: Merchandise taken on approval must be decided upon within 24 hours. Items held longer will be invoiced. Shipping and delivery charges apply regardless of purchase.

Payment: Failure to make timely payments may result in withheld deliveries and suspended services. You are liable for storage costs and any collection fees incurred.

Taxes and Other Charges: You are responsible for all taxes, delivery, packing, shipping, and installation charges in addition to the purchase price.

Delivery: Quoted delivery dates are approximate. We are not liable for delays beyond our control.

Acceptance of Delivery: Merchandise not accepted within 30 days of notification will incur storage charges. You bear the risk of loss or damage during transfer and storage.

Liability and Warranties: We do not provide warranties on merchandise or services. Manufacturer warranties, if transferable, apply only against the manufacturer. Our liability for any claim will not exceed the amount paid for the concerned item or service.

Design Documents: the design documents are conceptual and intended to convey our design intent. The construction document is responsible for ensuring final compliance with applicable codes and regulations related to the design.

Third-Party Services: You must contract directly with any third-party professionals or contractors. Our review of their work is limited to ensuring aesthetic compliance with our design.

Use of Design Documents: Our design documents remain our property. You may use them as permitted by the agreement, provided all payments are made and we are indemnified against any subsequent claims.

Photography: You permit us to photograph the project before, during, and after completion for business purposes, including publication, without identifying your name or address, total anonymity.

Indemnification: You agree to indemnify us against third-party claims arising from your actions or those of any professionals or contractors you hire.

Termination Rights: Either party can terminate the agreement with ten (10) days' notice. You are responsible for all completed services, ordered Merchandise, and any outstanding payments. Paid fees are non-refundable.

Dispute Resolution: Any disputes arising will be resolved through arbitration in New York City, following the Arbitrator’s rules. The Agreement is governed by New York State law. Before arbitration, both parties must attempt to resolve the dispute through mediation in New York City.

For any questions or concerns, please contact us anytime.